Reports, rebooking and refunds

After your issue sends you automatically receive a performance report: emails delivered, clicks and click rate, with a one-click link to rebook the same slot. You can also see all bookings and reports in your sponsor dashboard.

• Refunds: rejected bookings are refunded in full automatically. If an issue cannot be sent (for example, sending is paused for deliverability), your slot moves to the next issue or you can ask for a refund.
• Disputes: reply to any sponsor email or use the contact form and we'll respond within two business days.
• Clicks are counted through our redirect links; we never share subscriber identities with sponsors.